Terms of Service

Commercial use of this website

This website is intended for business users evaluating arcade, redemption, VR simulation, parts, service, and venue planning information. Content is provided for general product and operating discussion and does not create a binding quotation, delivery commitment, service-level agreement, or exclusive distribution right. Any purchase, service engagement, route program, demonstration, or installation support must be confirmed in written commercial documents issued by authorized representatives.

Catalog accuracy and availability

Product names, cabinet families, categories, images, specifications, service descriptions, and planning notes may change as equipment, regional requirements, supplier inputs, or venue conditions change. A product shown online may not be available in every market or at every time. Operators should confirm current cabinet availability, supported voltage, cashless compatibility, regulatory documentation, freight requirements, and service coverage before making a purchase decision.

Operator responsibilities

Venue operators remain responsible for local permitting, building conditions, insurance, staffing, guest supervision, electrical work, network readiness, payment platform rules, prize fulfillment, sanitation routines, and any jurisdiction-specific requirements that apply to the facility. Bandai Namco planning content can support those conversations, but it does not replace professional advice from electricians, architects, insurers, legal counsel, or local authorities.

Submissions and communications

When you submit a form, you confirm that the information is accurate enough for a business response and that you have permission to share it. We may use the submitted details to respond, route the request internally, prepare a catalog discussion, or clarify project scope. Do not submit confidential drawings, unreleased financial data, or sensitive guest information unless a separate written agreement is in place.

Limitations

Website content is provided on an informational basis. To the fullest extent allowed by applicable law, Bandai Namco is not responsible for indirect losses arising from reliance on general website information. Specific responsibilities, remedies, warranty terms, and service commitments are governed only by the final written agreement for the relevant transaction.